A1: 30% T/T as down payment, 70% balance paid before shipping. Or Irrevocable L/C at sight.
Q2:What is your warranty for machinery?
A2: Our warranty is 24 months, life time service.
Q3: Can you arrange shipment?
A3: Yes,we can arrange the shipment for customer according to our customers’ requirements.
Q4: Do you provide installation and commissioning? A4: Yes, we provide service to send technicians for machine installation and commissioning, machine running and local team training.
Q5: Do you provide formula for machine?
A5: Yes, we provide the formula.we can help adjust the formula according to customer's local taste if customer require.
Q6: Do you make customized machine?
A6: Yes, we provide machine custom service according to customer's requirements. We also provide turnkey solution if customer require.
What kills you most during a purchase???
1. Do you have machine in stock? Yes, we have! we can delivery within 3 days!
2. Can you provide your local client information? Yes, we can! Please contact us for more information! 3. What if your machine can not make our products? Firstly, we provide trial test before order! Secondly, we promise full re-fund if trial failed! 4. What’s your warranty? We offer 2 years warranty and lifetime service! 5. What if machine breaks down or not woking properly? Acquiring “durable year survey” of clients over decades, For specific data, please contact us! During warranty, free replacement! After warranty, online service or engineer dispatching! 6. Do you provide installation and commissioning? Yes, we do!
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Shanghai Papa Industrial Co., LTD has been the leading expert for the chocolate machinery in China, especially the chocolate enrobing machine, we have both industrial chocolate enrobing machine and commercial chocolate enrobing machine available to meet different customer's needs. We have a related commercial cooling tunnelss as well customized for our customers with little space required and energy saving. Our chocolate enrober machines are approved with CE certificate and are hotly exported to the world, especially in the USA and Europe.
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